Problems installing manually
If your registration is not accepted, please check that you have updated your username (this may have changed from the trial license value), and then re-check your registration code. 99% of the calls we receive regarding registration problems are attributable to user error, so please do not contact your supplier until you are absolutely sure that you have entered the details exactly as they have been given.
The image below shows a registration screen that has been completed incorrectly:
(please note you may be using a different product from the one displayed here)
The image below shows a registration screen that has been amended correctly:
See also: Overview, Trouble-shooting